Support

1. Customer Support

A Total Beverage property is committed to providing exceptional customer service. If you have any questions, concerns, or feedback regarding your experience, please reach out to our support team. We are dedicated to ensuring your satisfaction.


2. Contact Information

For assistance, customers can contact us through the following methods:

  • Email: Opportunity@tbmicrobrewery.com
  • In-Person: Visit our customer service desk located at 250 Palm Coast Parkway NE #607-221, Palm Coast, Florida 32137.


3. Complaint Resolution

We value your feedback and will address any complaints promptly. If you are dissatisfied with any aspect of your experience, please inform our staff during your visit, and we will make every effort to resolve the issue to your satisfaction.


4. Feedback and Suggestions

We welcome customer feedback to help us improve our services. Please feel free to share your thoughts and suggestions in person or through our online feedback form available at [insert link].


5. Refund Policy

Refund requests for Food & Beverage services will be handled on a case-by-case basis. If you believe you are eligible for a refund, please contact our support team within 24 hours of your visit, providing details of your experience.


6. Accessibility

Total Beverage property’s aim is to provide an inclusive environment for all guests. If you require special accommodations or assistance, please contact us in advance, and we will do our best to meet your needs.


7. Response Time

We strive to respond to all inquiries and feedback within 48 hours. Your satisfaction is important to us, and we appreciate your patience.


8. Updates to Support Policies

Total Beverage property’s reserves the right to modify these support clauses as necessary. Any changes will be communicated through our website or in-person announcements.


These support clauses are designed to establish a clear and responsive framework for addressing customer inquiries and concerns, enhancing the overall experience at Total Beverage.